Delivery Sprinthand

Next Day Deliveries
For instock spare parts, orders need to be placed before 1.00 pm

Orders we receive over the weekend period will be processed on the Monday (except on bank hoildays).

Shipping

• Our shipping rates are dependent on the size and weight of a part, and as such are displayed during the checkout process.
• Orders placed before 13:00 will be dispatched on the same day subject to stock availability. Orders placed after 13:00 will be dispatched the next day, subject to stock availability.
• Although deliveries will be dispatched on a next day service, Sprinthand Ltd accepts no responsibility for any delays caused by our couriers, or by delays due to weather disruption or seasonal disruption.

Returns and Cancellations

• If you wish to cancel an order before we have dispatched it to you, you must email us at sales@sprinthand.co.uk, or phone us on  01296 485708 prior to us sending the dispatch notification.
• If you change your mind about your purchase once you have received it, please return the unused goods to us with the original receipt within 7 days, and we will offer you an exchange or a refund. This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are not fit for purpose or are wrongly described. All electrical items must be sealed and unopened.
• Refunds will be made once the item has been received. The cost of returning an item will not be refunded. The original shipping costs will only be refunded if the item is returned within 7 days.
• If you wish to return a faulty item you must follow the normal returns process, and a refund will be made once the manufacturer has confirmed that the item is faulty.
• A faulty item is defined as:
  • Not being fit for use
  • Being wrongly described
• Beyond the 7 day period of the Distance Selling Regulation, goods may not be returned.